How is it different than traditional business processes?
Intelligent robotic process automation is a type of system that automates certain business processes. This form of automation is typically software-based but can also be done with hardware.
Possible uses for this type of automation are customer service, human resources, and finance operations. The use of intelligent robotic process automation in customer service has been found to offer faster customer responses. However, some studies have shown that there may not be a benefit to these automated interactions regarding cost savings and the quality of customer service interactions.
Intelligent robotic process automation differs from traditional business processes because it improves the way we do our work by adding intelligence. It first identifies a problem and then tries to fix it in a way that is more efficient than we would normally do without the help of an intelligent robotic process system.
BPO (Business Process Outsourcing) and RPA (Robotic Process Automation) are two different approaches to automation. BPO is more of an outside-in process where an organization outsources a certain kind of task to a third-party service provider. On the other hand, RPA is more of an inside-out process where software is installed on the business’ server and does its job autonomously.
The biggest difference between these two is that BPO is mostly still done by humans who are employed by the company, while RPA relies on software that only needs downtime to recharge.
How to Implement IRPA in Your Business?
For any business, it is important that they are in compliance with all current laws and standards. Implementing IRPA should be a priority.
Since IRPA is a multinational law, it should be implemented in the country where the business resides. There are two primary options when it comes to implementing IRPA. The first one is self-assessment and the second one is third-party certification. Going with a third-party certification is recommended because this option gives you an independent evaluation of your compliance level.
The implementation is based on your situation, and every different type has its own requirements. It can range from just filling out the form for self-assessment to hiring an external auditor for third-party certification, etcetera.
You know you have been doing a great job when someone starts using words like “excellent,” “incredible,” “creative,” etc., but some people leave us thinking: what if these words weren’t said? What if we had no written
How do you implement an IRCP in your business if you don’t have any IT expertise or know-how?
You can hire professionals if you don’t have any IT expertise or know-how.
Our team of Robotics Solutions at Accord Business Group is a valuable resource that can teach you how to leverage Robotics and AI technologies for your business. Our experts are passionate, and they know their trade! As an early adopter, we’ve been refining our solutions for clients in the Telecommunications, Manufacturing, Health Care, and Entertainment sectors.